This video is an overview of the total dollars paid (expense & indemnity) over a 10 year period for professional liability claims against nurses. Excerpt taken from the keynote speech at the Oregon Nurses Association Conference on April 15, 2009. Presented by Bruce Dymtrow, CNA Healthpro, and Michael L. Loughran, Nurses Service Organization. This is video 4 in a series of 9.